{"id":6363,"date":"2025-05-13T12:17:16","date_gmt":"2025-05-13T11:17:16","guid":{"rendered":"https:\/\/language-bank.co.uk\/lbsite\/?page_id=6363"},"modified":"2025-05-13T12:17:16","modified_gmt":"2025-05-13T11:17:16","slug":"equality-and-diversity-policy","status":"publish","type":"page","link":"https:\/\/language-bank.co.uk\/lbsite\/equality-and-diversity-policy\/","title":{"rendered":"Equality and Diversity Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(0,0,0,0.64)&#8221; background_image=&#8221;https:\/\/language-bank.co.uk\/lbsite\/wp-content\/uploads\/2020\/05\/photo-marketplace-01.jpg&#8221; background_blend=&#8221;overlay&#8221; custom_padding=&#8221;150px||0px||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;20px||||false|false&#8221; bottom_divider_height=&#8221;20vw&#8221; bottom_divider_repeat=&#8221;0.5x&#8221; bottom_divider_flip=&#8221;horizontal|vertical&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;27px|0px|0|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;Josefin Sans|700|||||||&#8221; header_font_size=&#8221;90px&#8221; header_line_height=&#8221;1.4em&#8221; header_2_font=&#8221;Josefin Sans||||||||&#8221; header_2_text_color=&#8221;#ffffff&#8221; header_2_font_size=&#8221;42px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; background_layout=&#8221;dark&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; animation_intensity_slide=&#8221;4%&#8221; header_font_size_tablet=&#8221;50px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Our Terms and Conditions<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About Us&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;-57px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1 class=\"western\" align=\"center\">Language Bank<br \/>Equality and Diversity Policy<\/h1>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: Arial, sans-serif;\"><b>Language Bank<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"><span>\u00a0<\/span>is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.<\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.<\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">Language Bank in providing services is also committed against unlawful discrimination of customers or the public.<\/span><\/p>\n<h2 class=\"western\"><span style=\"font-family: Arial, sans-serif;\">Our policy\u2019s purpose<br \/><\/span><\/h2>\n<p><span style=\"font-family: Arial, sans-serif;\">This policy\u2019s purpose is to:<\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">1. Provide equality, fairness and respect for all in our employment, whether temporary, part-time, full-time or on freelance basis.<\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of:<\/span><\/p>\n<ul>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">age<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">disability<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">gender reassignment<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">marriage and civil partnership<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">pregnancy and maternity<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">race (including colour, nationality, and ethnic or national origin)<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">religion or belief<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">sex<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">sexual orientation<\/span><\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">3. Oppose and avoid all forms of unlawful discrimination. This includes in:<\/span><\/p>\n<ul>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">pay and benefits<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">terms and conditions of employment<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">dealing with grievances and discipline<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">dismissal<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">redundancy<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">leave for parents<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">requests for flexible working<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-family: Arial, sans-serif;\">selection for employment, promotion, training or other developmental opportunities<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 class=\"western\"><span style=\"font-family: Arial, sans-serif;\">Our commitments<\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: small;\">Language Bank commits to<\/span><\/span><\/span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: small;\">:<\/span><\/span><\/p>\n<\/h2>\n<p><span style=\"font-family: Arial, sans-serif;\">1. Encourage equality, diversity and inclusion in the workplace as they are good practice and make business sense<br \/><\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">2. Create a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.<\/p>\n<p>This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation and unlawful discrimination.<\/p>\n<p>All staff should understand they, as well as their employer, can be held liable for acts of bullying, harassment, victimisation and unlawful discrimination, in the course of their employment, against fellow employees, customers, suppliers and the public<br \/><\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">3. Take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public and any others in the course of the organisation\u2019s work activities.<\/p>\n<p>Such acts will be dealt with as misconduct under the organisation\u2019s grievance and\/or disciplinary procedures, and appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice.<\/p>\n<p>Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 \u2013 which is not limited to circumstances where harassment relates to a protected characteristic \u2013 is a criminal offence.<br \/><\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">4. Make opportunities for training, development and progress available to all staff, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation.<br \/><\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">5. Make decisions concerning staff being based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act).<br \/><\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">6. Review employment practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law.<br \/><\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">7. Monitor the make-up of the workforce regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality, diversity and inclusion, and in meeting the aims and commitments set out in the equality, diversity and inclusion policy.<\/p>\n<p>Monitoring will also include assessing how the equality, diversity and inclusion policy, and any supporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues.<\/p>\n<p><\/span><span style=\"color: #365f91;\"><span style=\"font-family: Cambria, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">Agreement to follow this policy<\/span><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">The equality, diversity and inclusion policy is fully supported by management and has been agreed with our staff and all freelance Interpreters.<\/span><\/p>\n<\/p>\n<h2 class=\"western\"><span style=\"font-family: Arial, sans-serif;\">Our disciplinary and grievance procedures<br \/><\/span><\/h2>\n<p><span style=\"font-family: Arial, sans-serif;\">Language Bank\u2019s grievance and disciplinary policies and procedures are open for discussins at any time. This includes with whom an employee should raise a grievance \u2013 usually their line manager.<\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">Use of the Language Bank&#8217;s grievance or disciplinary procedures does not affect an employee\u2019s right to make a claim to an employment tribunal within three months of the alleged discrimination.<\/span><\/p>\n<p><span style=\"font-family: Arial, sans-serif;\">Person responsible: Mr Vlatko Petrov<\/span><br \/><span style=\"font-family: Arial, sans-serif;\">Managing Partner @ Language Bank<\/span><br \/><span style=\"color: #467886;\"><u><a href=\"mailto:petrov@language-bank.co.uk\"><span style=\"font-family: Arial, sans-serif;\">petrov@language-bank.co.uk<\/span><\/a><\/u><\/span><span style=\"font-family: Arial, sans-serif;\"><span>\u00a0<\/span>mob:07989 249 919<\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;mailto:info@language-bank.co.uk?subject=Terms%20and%20Conditions&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Contact us for more info&#8221; button_alignment=&#8221;right&#8221; _builder_version=&#8221;4.16&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#0071bc&#8221; button_border_width=&#8221;0px&#8221; button_icon=&#8221;&#x75;||divi||400&#8243; button_icon_color=&#8221;#ffffff&#8221; button_on_hover=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;on|desktop&#8221; button_text_color__hover=&#8221;#ffffff&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#00a8e8&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Terms and ConditionsLanguage BankEquality and Diversity Policy &nbsp; Language Bank\u00a0is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading --><h2>Who we are<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p>Our website address is: https:\/\/language-bank.co.uk\/lbsite.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>What personal data we collect and why we collect it<\/h2><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>Comments<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><h3>Media<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><h3>Contact forms<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>Cookies<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><h3>Embedded content from other websites<\/h3><!-- \/wp:heading --><!-- wp:paragraph --><p>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><h3>Analytics<\/h3><!-- \/wp:heading --><!-- wp:heading --><h2>Who we share your data with<\/h2><!-- \/wp:heading --><!-- wp:heading --><h2>How long we retain your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p>If you leave a comment, the comment and its metadata are retained indefinitely. 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This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Where we send your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p>Visitor comments may be checked through an automated spam detection service.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Your contact information<\/h2><!-- \/wp:heading --><!-- wp:heading --><h2>Additional information<\/h2><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>How we protect your data<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>What data breach procedures we have in place<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>What third parties we receive data from<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>What automated decision making and\/or profiling we do with user data<\/h3><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><h3>Industry regulatory disclosure requirements<\/h3><!-- \/wp:heading -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-6363","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/language-bank.co.uk\/lbsite\/wp-json\/wp\/v2\/pages\/6363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/language-bank.co.uk\/lbsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/language-bank.co.uk\/lbsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/language-bank.co.uk\/lbsite\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/language-bank.co.uk\/lbsite\/wp-json\/wp\/v2\/comments?post=6363"}],"version-history":[{"count":3,"href":"https:\/\/language-bank.co.uk\/lbsite\/wp-json\/wp\/v2\/pages\/6363\/revisions"}],"predecessor-version":[{"id":6366,"href":"https:\/\/language-bank.co.uk\/lbsite\/wp-json\/wp\/v2\/pages\/6363\/revisions\/6366"}],"wp:attachment":[{"href":"https:\/\/language-bank.co.uk\/lbsite\/wp-json\/wp\/v2\/media?parent=6363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}