{"id":6345,"date":"2025-05-13T12:12:17","date_gmt":"2025-05-13T11:12:17","guid":{"rendered":"https:\/\/language-bank.co.uk\/lbsite\/?page_id=6345"},"modified":"2025-05-13T12:12:17","modified_gmt":"2025-05-13T11:12:17","slug":"quality-and-environmental-policy","status":"publish","type":"page","link":"https:\/\/language-bank.co.uk\/lbsite\/quality-and-environmental-policy\/","title":{"rendered":"Quality and Environmental Policy"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Hero” _builder_version=”4.16″ background_color=”rgba(0,0,0,0.64)” background_image=”https:\/\/language-bank.co.uk\/lbsite\/wp-content\/uploads\/2020\/05\/photo-marketplace-01.jpg” background_blend=”overlay” custom_padding=”150px||0px||false|false” custom_padding_tablet=”50px||||false|false” custom_padding_phone=”20px||||false|false” bottom_divider_height=”20vw” bottom_divider_repeat=”0.5x” bottom_divider_flip=”horizontal|vertical” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”|||” custom_padding=”27px|0px|0|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_font=”Josefin Sans|700|||||||” header_font_size=”90px” header_line_height=”1.4em” header_2_font=”Josefin Sans||||||||” header_2_text_color=”#ffffff” header_2_font_size=”42px” header_2_line_height=”1.4em” background_color=”rgba(0,0,0,0)” background_layout=”dark” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”4%” header_font_size_tablet=”50px” header_font_size_phone=”32px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Our Terms and Conditions<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About Us” _builder_version=”4.16″ custom_margin=”-57px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” text_text_color=”#000000″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Language Bank
Quality and Enviromental Protection Policy<\/h1>\n

 <\/p>\n

1.0 Purpose<\/b><\/span><\/span><\/span><\/span><\/span><\/h2>\n

The purpose of this policy is to establish direction and requirements for physical and environmental protection and to ensure that Language Bank\u2019s resources are protected by physical and environmental security measures that prevent physical tampering, damage, theft, or unauthorized physical access.<\/span><\/span><\/span><\/span><\/span><\/p>\n

2.0 Scope<\/b><\/span><\/span><\/span><\/span><\/span><\/h2>\n

This policy covers access to all business processes and data, information systems, and other IT resources owned or operated by Language Bank. Any information not specifically identified as the property of other parties transmitted or stored on Language Bank\u2019s IT resources is own property .<\/span><\/span><\/span><\/span><\/span><\/p>\n

This policy applies to all employees, whether employed on a full-time, part-time or on Frellance basis by Language Bank, contractors and clients (collectively referred to as \u201cindividuals\u201d and \u201cusers\u201d).<\/span><\/span><\/span><\/span><\/span><\/p>\n

3.0 Roles and Responsibilities<\/b><\/span><\/span><\/span><\/span><\/span><\/h2>\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n
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Roles<\/b><\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

\n

Responsibilities<\/b><\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

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Management<\/b><\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

\n

The Managing Partners or other designated officials are assigned the responsibility of ensuring that the goals and requirements of the physical and environmental protection policy are met. The Director of the company or other designated officials are also responsible for ensuring the approved administrative and privacy controls are in place.<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

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Information Security<\/b><\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

\n

The information security function is responsible for ensuring the confidentiality, integrity, and availability of information and information systems by preventing unauthorized access, use, disclosure, interruption, alteration, or destruction.<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

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Covered Personnel<\/b><\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

\n

To decrease the risk of unauthorized access, use, or modification of IT resources, covered personnel must understand their security duties and have the necessary skills and expertise to ensure the proper execution of the functions they are assigned (theft, fraud or misuse of<\/span><\/span><\/span>\u00a0<\/b><\/span><\/span><\/span>facilities).<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

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Third Parties<\/b><\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

\n

Third-party service providers must comply with this and other applicable Enterprise Information Technology Policies, Standards, and Procedures when developing IT systems and applications for the organization. Non-conforming IT systems cannot be deployed unless the purchasing entity and their contractor have jointly requested for and obtained notice from the CISO or designated personnel that a specific exception will be allowed in writing.<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

4.0 Management Commitment<\/b><\/span><\/span><\/span><\/span><\/span><\/h2>\n

Language Bank is committed to following this policy and the procedures that support it.<\/span><\/span><\/span><\/span><\/span><\/p>\n

5.0 Coordination Among Other Organization Entities<\/b><\/span><\/span><\/span><\/span><\/span><\/h2>\n

Language Bank recognizes the critical need for physical and environmental protection that meet it\u2019s unique requirements and relate directly to our mission, size, structure, and functions. We further recognize that effective physical and environmental protection relies on a collaborative partnership between the organization entities.<\/span><\/span><\/span><\/span><\/span><\/p>\n

6.0 Compliance<\/b><\/span><\/span><\/span><\/span><\/span><\/h2>\n

For Language Bank employees, failure to comply with this policy may result in progressive discipline up to and including dismissal. For Freelance Interpreters and contractors, failure to comply may result in removal of the individual\u2019s ability to access and use Language Bank\u2019s data and systems. Everybody will be notified of any violations, at due course.<\/span><\/span><\/span><\/span><\/span><\/p>\n

7.0 Policy and Procedures (Low, Moderate, High)<\/b><\/span><\/span><\/span><\/span><\/span><\/h2>\n

Language Bank shall:<\/span><\/span><\/span><\/span><\/span><\/p>\n